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Support

We're here for you !

Our team is dedicated to providing you with the highest quality standards and answering any questions/difficulties which may arise.

Quality Assurance

Our technicians work hard to ensure that all our products are thoroughly tested, cleaned, and working before packaging and shipping. Each computer is run through a testing software to ensure your computer is completely functional and ready for years of use. We strive for a 0% defect rate but, just in case we miss something, we've got you covered. Read on our warranty and returns procedure below.

Customer Support

Having issues with your purchase ? Our staff of technicians is readily available to solve your problems. Reach out to us via phone, email, or through our contact page. Some information you should provide to help solve the problem quicker includes:

  • Order number 
  • Product model
  • Serial Number
  • Shipping Address

Phone : +1 (800) 329 - 0728

Email : info@electrocomputerwarehouse.com

Warranty & Returns

PCS 4 CHEAP offers a 1 year hardware warranty on all our products. This warranty covers any malfunction or defects in the hardware of your product. The warranty does NOT cover the following:

  • Software, including without limitation, the operating system and software added to the hardware products through third-party software or the reloading of software
  • Non PCS 4 CHEAP sold products and accessories
  • Problems that result, directly or indirectly, from: 
    • External causes such as accident, abuse, misuse or problems with electrical power.
    • Servicing not authorized by PCS 4 CHEAP.
    • Usage that is not in accordance with product instructions
    • failure to follow the product instructions or failure to perform preventive maintenance
    • Using accessories, parts or components not supplied by PCS 4 CHEAP.
  • Commercial hardware products that use, or in which have been installed, products or components that have not been provided by PCS 4 CHEAP.
  • Products with missing or altered service tags or serial numbers
  • Products for which PCS 4 CHEAP has not received payment
  • Normal wear and tear
  • Water damage

Please note that battery and adapters only come with a 90 day warranty.

Having technical issues or need some troubleshooting ? Our staff is here to help and resolve your problems to the best of our ability.